Active Incident

Updated a few seconds ago

Free API

Operational

Pro API

Operational

EDNS API

Operational

Fingerprint API

Operational

Map Cache

Operational

Dashboard/Billing

Operational

DNS

Operational

DNS routing issuesOperational

Incident Status

Operational

Components

DNS

Data Centers

a, b


May 29, 2020 6:58PM UTC
[Monitoring] We're aware that some Google Cloud users using Google DNS are being routed to servers farther away than normal, which is causing higher latency. We're working with our DNS provider towards a fix.

Metrics

Free API Requests Per Second

14568.00 RPS




Free API Uptime

100.00%




Free API Global Latency (TTFB)

46.71ms




Pro API Uptime

100.00%




Pro API Global Latency (TTFB)

12.00ms




Free API Requests Per Second

14724.00 RPS




Free API Uptime

100.00%




Free API Global Latency (TTFB)

45.57ms




Pro API Uptime

100.00%




Pro API Global Latency (TTFB)

9.86ms




Free API Requests Per Second

14645.00 RPS




Free API Uptime

100.00%




Free API Global Latency (TTFB)

50.55ms




Pro API Uptime

100.00%




Pro API Global Latency (TTFB)

9.41ms




0

Upcoming Maintenances

4

Incidents Last 30 Days

1

Maintenances Last 30 Days

External Services

Paypal

Postmark

History (Last 7 days)

Incoming email issuesOperational

Incident Status

Operational


Components

Dashboard/Billing


Data Centers

FR-Roubaix



May 30, 2020 5:10PM UTC
[Monitoring] Our email provider, Rackspace, is experiencing an outage. Customer support via email is currently unavailable. Outgoing email is unaffected. Their status page is available here: https://status.apps.rackspace.com/

May 30, 2020 6:52PM UTC
[Resolved] This issue has been resolved.
SSL root expirationOperational

Incident Status

Operational


Components

Free API, Pro API, EDNS API, Fingerprint API, Map Cache, Dashboard/Billing, DNS


Data Centers

Anycast Load Balancer, US-Ashburn, US-Los Angeles, US-Dallas, NL-Amsterdam, UK-London, SG-Singapore, AU-Melbourne, US-Seattle, US-Miami, US-New York, US-Santa Clara, US-Chicago, BR-São Paulo, UK-London, IT-Milan, DE-Frankfurt, FI-Helsinki, RO-Bucharest, IN-Mumbai, IN-Pune, HK-Hong Kong, JP-Tokyo, AU-Sydney, DE-Limburg, FR-Roubaix, a, b



May 30, 2020 11:24AM UTC
[Identified] We're aware that a Root SSL certificate has expired today, and we're working on resolving this issue.

May 30, 2020 12:37PM UTC
[Monitoring] All servers are now using a new root certificate. Please contact support if you're still seeing issues.

May 30, 2020 1:55PM UTC
[Resolved] This issue has been resolved.